Brevo introduction
Brevo Review If you’re looking for an email marketing platform that combines powerful features with affordability, Brevo might be the solution you need. Whether you’re a small business just getting started or an experienced marketer aiming to streamline your campaigns, Brevo offers a range of tools designed to help you succeed. In this blog post, we’ll take a closer look at what Brevo has to offer, including its pricing, features, integrations, and customer support, so you can determine if it’s the right fit for your email marketing needs.
Pricing and Plans
When evaluating an email marketing platform like Brevo, pricing plays a crucial role in deciding whether it aligns with your business goals and budget. Brevo offers flexible pricing plans to suit businesses of all sizes, from startups to large enterprises. Let’s take a closer look at the pricing tiers and what they offer.
The Free Plan is ideal for small businesses or beginners, providing up to 300 emails per day to unlimited subscribers. This plan offers basic features, making it a great starting point to test out Brevo’s capabilities without committing to a paid plan. However, it comes with limitations, such as fewer advanced features and limited customer support options.
The Starter Plan is priced at $8 per month and includes more advanced features like email campaign automation, advanced reporting, and a larger email allowance of up to 5,000 emails per month. This plan is perfect for small businesses looking to expand their email marketing efforts with more functionality.
The Business Plan starts at $16 per month and offers additional powerful features such as A/B testing, email heatmaps, and dedicated IPs to improve deliverability. This plan allows for sending up to 5,000 emails per month, making it a solid choice for growing businesses needing more control over their email marketing strategy.
The Enterprise Plan has custom pricing tailored to large businesses with specific needs. It provides advanced features like custom automation, dedicated account managers, and more detailed reporting tools. With this plan, businesses can send virtually unlimited emails per month, making it ideal for enterprises with high-volume email marketing needs.

Features and Tools
One of the key reasons businesses choose Brevo is the robust set of features and tools it offers for email marketing. From automation to advanced reporting, Brevo provides everything you need to create and manage successful email campaigns. Let’s take a closer look at some of the standout features and tools available.
Email Automation
Brevo’s email automation tools allow you to create sophisticated workflows that automatically send emails based on user behavior, triggers, or predefined schedules. Whether you’re sending welcome emails, cart abandonment reminders, or personalized promotions, Brevo makes it easy to automate these tasks without manual intervention. This is a major time-saver for businesses and helps ensure that you’re engaging your audience at the right moment.
Advanced Segmentation
Segmentation is a powerful feature in Brevo that allows you to target specific groups within your email list. With advanced segmentation, you can send tailored emails based on factors such as subscriber behavior, demographics, or past interactions. This leads to more personalized and relevant content for each subscriber, improving engagement and conversion rates.
A/B Testing
Brevo’s A/B testing tools allow you to optimize your email campaigns by testing different versions of your emails. You can experiment with subject lines, content, images, and call-to-action buttons to see which version performs better. This data-driven approach helps you continually refine your campaigns to get the best possible results.
Drag-and-Drop Editor
Brevo offers an easy-to-use drag-and-drop email editor that makes designing professional-looking emails simple, even for beginners. With customizable templates, you can create visually appealing emails that align with your brand. The editor is intuitive, allowing you to quickly add and adjust text, images, and buttons without needing coding knowledge.
SMS Marketing
In addition to email marketing, Brevo also provides SMS marketing tools. You can send targeted SMS campaigns to your subscribers, creating another channel for reaching your audience. This is especially useful for time-sensitive promotions or urgent updates that require immediate attention.
Reporting and Analytics
Brevo’s reporting tools give you deep insights into the performance of your email campaigns. From open rates to click-through rates, Brevo tracks essential metrics that help you understand how your emails are performing. You can also analyze the effectiveness of different segments, campaigns, and subject lines to make data-driven decisions for future emails.
Integrations
Brevo integrates with a wide range of third-party applications, making it easy to sync your email marketing efforts with your other business tools. Whether you use CRM software, eCommerce platforms, or analytics tools, Brevo’s integrations ensure a seamless workflow between all your systems.
Security and Compliance
Brevo places a strong emphasis on security and compliance. The platform adheres to industry standards for data protection, ensuring that your subscriber data is safe. Additionally, it complies with major regulations such as GDPR, ensuring that your email marketing efforts are both ethical and legal.
Customer Support
Brevo offers various customer support options, including live chat, email support, and a comprehensive knowledge base. Whether you’re troubleshooting an issue or need help setting up a complex automation, Brevo’s support team is available to assist you.

Email Marketing Automation
One of the standout features of Brevo is its robust email marketing automation capabilities. Automation allows you to send personalized, timely messages to your subscribers without having to manage each campaign manually. This is particularly beneficial for businesses looking to engage their audience consistently while saving time and resources. Let’s explore how Brevo handles email marketing automation and how it can enhance your marketing efforts.
Workflow Automation
Brevo’s automation workflows are designed to help you set up complex email sequences that run automatically based on user behavior, preferences, or specific triggers. For example, you can create an automation that sends a welcome email when a new subscriber joins your list, followed by a series of emails introducing them to your products or services. Brevo’s simple drag-and-drop interface makes it easy to create these workflows, even for users with no technical experience.
Behavioral Triggers
Brevo allows you to trigger emails based on specific user actions. These actions could include opening an email, clicking on a link, abandoning a cart, or making a purchase. By using behavioral triggers, you can send highly relevant emails that are tailored to the individual’s actions, increasing the chances of conversions and engagement. This level of personalization helps ensure that your emails are not only timely but also valuable to your audience.
Time-based Automations
In addition to behavior-based triggers, Brevo also allows you to set up time-based automations. You can schedule emails to be sent at specific times or after a defined period. For instance, you can send a follow-up email a few days after a customer makes a purchase or remind them about an abandoned cart after 24 hours. This ensures your emails reach the right person at the right time, improving your chances of success.
Personalization
Brevo’s email marketing automation includes powerful personalization features that let you tailor your emails to each recipient. You can use dynamic content to display personalized product recommendations, greetings, and offers based on the subscriber’s preferences or past behavior. Personalization is one of the most effective ways to increase engagement and make your emails feel more relevant to your audience.
A/B Testing in Automation
Brevo also supports A/B testing within automated workflows. You can test different versions of your emails (such as subject lines, content, and images) within an automation flow. This allows you to optimize each automated campaign for better results, whether you’re testing the timing of your emails or experimenting with different calls to action.
Integration with Other Tools
Brevo seamlessly integrates with other tools in your tech stack, which enhances its automation capabilities. Whether you’re using a CRM to track customer interactions or an eCommerce platform to manage sales, Brevo can connect with these tools to trigger specific automated actions based on data from other platforms. This makes your email automation even more effective and relevant to each user.
Reporting and Optimization
Once your email automation campaigns are running, Brevo provides detailed reports to help you understand how well they are performing. You can track open rates, click-through rates, and other metrics to identify areas for improvement. Brevo also gives you insights into which workflows and automations are driving the best results, enabling you to fine-tune your strategies over time.

Integrations
One of the advantages of using Brevo is its seamless integration with a wide range of third-party applications, making it easier to sync your email marketing efforts with other business tools. Whether you’re looking to connect your CRM, eCommerce platform, or analytics tools, Brevo offers robust integration options that streamline your marketing processes and improve efficiency. Here’s an overview of the integrations available on the platform.
CRM Integrations
Brevo integrates with popular Customer Relationship Management (CRM) systems such as Salesforce, HubSpot, and Zoho. This allows you to automatically sync your contact lists, track interactions, and send targeted emails based on customer data stored in your CRM. By integrating Brevo with your CRM, you can create personalized email campaigns that are informed by customer history, improving engagement and conversion rates.
E-commerce Platform Integrations
For online stores, Brevo offers integrations with eCommerce platforms like Shopify, WooCommerce, and BigCommerce. These integrations enable you to automatically import your customer data and send personalized emails such as order confirmations, product recommendations, and abandoned cart reminders. By connecting Brevo with your eCommerce platform, you can drive sales and boost customer retention through automated email workflows.
Social Media Integrations
Brevo also integrates with social media platforms such as Facebook and Instagram, allowing you to create more cohesive marketing campaigns. For example, you can sync your email subscriber list with your Facebook ads to retarget users who have interacted with your emails. Additionally, integrating social media with Brevo makes it easier to create cross-channel campaigns that leverage both email and social media channels to reach your audience more effectively.
Analytics and Reporting Tools
Brevo connects with analytics tools like Google Analytics, providing deeper insights into how your email campaigns perform in relation to your overall marketing strategy. By syncing Brevo with these reporting tools, you can track metrics such as website traffic, conversion rates, and user behavior, enabling you to optimize your email marketing efforts for better results.
Zapier Integration
For users who need even more flexibility, Brevo offers integration with Zapier, a tool that connects over 2,000 apps. With Zapier, you can automate workflows between Brevo and a wide range of other applications, such as Google Sheets, Trello, and Slack. This integration opens up endless possibilities for automating your processes and connecting Brevo to the tools you already use.
Webhooks and API
For advanced users or businesses with custom needs, Brevo provides the ability to use webhooks and its API to integrate with proprietary software or more complex systems. This flexibility ensures that you can tailor your email marketing workflows to suit your specific business requirements, whether that involves syncing data between multiple systems or triggering emails based on unique events.
Event and Webinar Platforms
Brevo integrates with event and webinar platforms like Eventbrite and Zoom. This allows you to send email reminders, confirmations, and follow-up emails for your events automatically. By integrating with these platforms, Brevo ensures that your event-related communication is seamless and timely, helping you keep your attendees informed and engaged.

Pros and Cons
Pros of Brevo
- Affordable Pricing Plans
One of the major benefits of Brevo is its flexible and affordable pricing. It offers a free plan that allows businesses to get started without any upfront costs, and its paid plans are competitively priced. The range of pricing options ensures that businesses of all sizes can find a plan that suits their budget and needs. - Powerful Email Automation Features
Brevo excels in email marketing automation, offering an easy-to-use platform for creating workflows that send personalized emails based on user behavior and triggers. This feature saves time and ensures your campaigns reach subscribers at the right moment, improving engagement and conversion rates. - Advanced Segmentation and Personalization
Brevo provides advanced segmentation and personalization tools that allow businesses to target specific customer groups based on behavior, preferences, and demographics. This helps increase the relevance of your email campaigns and enhances the chances of higher engagement rates. - User-Friendly Interface
Brevo is known for its intuitive user interface. Even those new to email marketing can quickly navigate through the platform, set up campaigns, and track results. The drag-and-drop email editor makes it easy to create professional-looking emails without any design experience. - Robust Integration Options
Brevo integrates seamlessly with a variety of third-party applications, including CRMs, eCommerce platforms, and analytics tools. This makes it easy to sync your email marketing efforts with other parts of your business, ensuring a smooth workflow and more efficient processes. - Excellent Customer Support
Brevo offers multiple customer support channels, including live chat, email support, and a detailed knowledge base. Whether you’re just getting started or need help with a more complex issue, Brevo’s support team is known for being responsive and helpful.
Cons of Brevo
- Limited Reporting Features on Lower Plans
While Brevo provides solid reporting tools, some of the more advanced reporting features are only available on higher-tier plans. For users on the lower-tier plans, this may be a limitation if you need in-depth insights into campaign performance. - Limited Template Library
Brevo offers a selection of email templates, but it may not have as extensive a library as some other platforms. This can be a drawback for businesses that require a wide range of design options to fit various campaign needs. - Learning Curve for Advanced Features
While the platform is user-friendly, some of Brevo’s more advanced features, such as automation workflows and integrations, may require a bit of a learning curve. New users may need some time to get fully comfortable with these tools. - Limited SMS Marketing Features
Although Brevo supports SMS marketing, its SMS features are not as robust as those found in some other platforms. Businesses that rely heavily on SMS marketing might find this limitation a drawback. - Transactional Emails on Higher Plans
Brevo’s ability to send transactional emails, like order confirmations or password resets, is only available on higher-tier plans. This could be an issue for small businesses or startups that need this feature at an affordable price.
Conclusion
In conclusion, Brevo is a powerful and versatile email marketing platform that offers a wide range of features designed to help businesses of all sizes improve their email marketing efforts. From its affordable pricing plans to its advanced automation and segmentation tools, Brevo provides an intuitive and user-friendly experience for marketers. Whether you’re just starting out or looking to streamline your existing campaigns, Brevo’s robust integrations, excellent customer support, and powerful features make it a top choice for many businesses.
However, like any platform, Brevo has its limitations, such as its more advanced features being locked behind higher-tier plans and some gaps in its SMS marketing capabilities. Nevertheless, for businesses looking for an affordable, reliable, and efficient email marketing solution, Brevo is a solid option that can help you achieve your marketing goals.
Before making your decision, it’s important to evaluate your specific needs—whether that’s advanced reporting, a large template library, or robust transactional email features. With its competitive pricing and comprehensive feature set, Brevo is certainly worth considering if you’re looking to optimize your email marketing strategy.
Ultimately, choosing the right email marketing platform depends on your business requirements, and Brevo offers a compelling option for those looking to grow their email marketing campaigns effectively.
This conclusion summarizes the key points discussed in the blog post and reinforces the value of Brevo as an email marketing tool. It also helps guide readers toward making an informed decision based on their specific needs.