Campaign monitor
If you’re looking for a powerful and user-friendly email marketing platform, Campaign Monitor Review is a top contender. Designed to help businesses of all sizes create, send, and track professional email campaigns, it offers a range of features that simplify the email marketing process. In this blog post, we’ll take an in-depth look at what Campaign Monitor has to offer, including its pricing, features, integrations, and customer support. By the end, you’ll have a clear understanding of whether Campaign Monitor is the right choice for your email marketing needs.
Campaign Monitor Pricing Plans
Campaign Monitor offers flexible pricing plans tailored to different business needs, ranging from small startups to large enterprises. Understanding the features and costs of each plan is essential to choose the one that best fits your email marketing requirements. The main plans available are the Lite plan, the Essentials plan, and the Premier plan. Let’s take a closer look at each of these plans and what they offer.
Lite Plan
The Lite plan is ideal for small businesses, individuals, or those just getting started with email marketing. It provides the essential features required for creating and sending emails but lacks some of the advanced tools offered in higher-tier plans. This plan is straightforward and cost-effective for basic email marketing needs.
The Lite plan allows you to send up to 2,500 emails per month. It includes basic email templates and reporting, as well as one user account. The automation features in this plan are limited but still useful for simple campaigns. The Lite plan is priced at $10 per month, making it an affordable choice for those looking to dip their toes into email marketing without committing to a more expensive plan.
Essentials Plan
The Essentials plan is designed for businesses that are growing and need more advanced features to manage their email marketing campaigns effectively. It includes everything from the Lite plan, plus additional tools like A/B testing and enhanced segmentation. This plan allows businesses to better tailor their campaigns and optimize performance.
With the Essentials plan, you can send up to 50,000 emails per month, depending on your subscriber list. The plan includes access to more customizable email templates, A/B testing for email optimization, and enhanced segmentation capabilities. It also allows up to 3 user accounts and provides advanced reporting. The Essentials plan starts at $23 per month, offering excellent value for businesses that want to take their email marketing to the next level.
Premier Plan
The Premier plan is the most comprehensive option, designed for larger businesses or teams that require full access to all of Campaign Monitor’s features. This plan provides everything offered in the Essentials plan, along with advanced tools like automation workflows, custom landing pages, unlimited user accounts, and priority support. It’s perfect for businesses that need extensive customization and high-volume email marketing capabilities.
With the Premier plan, you can send up to 1 million emails per month, depending on your list size. This plan includes advanced automation features, custom landing pages, unlimited user accounts, and priority customer support. You also get a dedicated IP address for sending emails and advanced analytics. The Premier plan is priced at $127 per month, making it the ideal choice for large businesses that need a powerful email marketing solution.
Campaign Monitor’s pricing plans cater to businesses of all sizes. Whether you’re just starting out with the Lite plan for $10 per month, growing your business with the Essentials plan for $23 per month, or managing complex campaigns with the Premier plan for $127 per month, there’s an option to suit your needs and budget. Each plan is designed to help you enhance your email marketing strategy, providing the tools and features needed to create effective and optimized campaigns.

Email Marketing Features
Campaign Monitor offers a comprehensive suite of email marketing features designed to help businesses create, send, and analyze effective email campaigns. With a user-friendly interface and powerful tools, Campaign Monitor stands out as a go-to solution for marketers. Below are some key email marketing features that make this platform a popular choice.
Drag-and-Drop Email Builder
One of the standout features of Campaign Monitor is its intuitive drag-and-drop email builder. This tool allows you to design professional-looking emails without any coding skills. You can easily add images, text, buttons, and custom elements by simply dragging them into place. The builder also offers a variety of pre-designed templates, so you can get started quickly and customize them to fit your brand.
Advanced Automation
Campaign Monitor’s automation capabilities allow you to create sophisticated workflows for your email campaigns. You can set triggers based on user behavior, such as opening an email, clicking on a link, or making a purchase. This ensures that your subscribers receive relevant and timely content, improving engagement and conversions. Automation can be set up for welcome emails, cart abandonment, and birthday or anniversary emails, among other use cases.
Segmentation and Personalization
Campaign Monitor offers powerful segmentation tools, enabling you to target specific groups of subscribers based on various criteria such as location, behavior, or engagement level. With this feature, you can send highly targeted and personalized messages to different segments of your audience, increasing the relevance of your campaigns. Personalization extends beyond using the recipient’s name; you can tailor content to match subscriber preferences, boosting engagement.
A/B Testing
Campaign Monitor makes it easy to test different elements of your email campaigns with A/B testing. You can test subject lines, email content, and send times to see what resonates best with your audience. This feature helps you optimize your campaigns for better performance, ensuring that your emails achieve the highest open and click-through rates.
Analytics and Reporting
Campaign Monitor provides detailed analytics and reporting tools that help you measure the success of your email campaigns. You can track open rates, click-through rates, unsubscribe rates, and more. The platform also offers advanced reporting on the performance of specific campaigns, giving you insights into which messages are most effective and where improvements are needed.
Responsive Email Design
Campaign Monitor ensures that all emails you create are mobile-friendly. With most email opens happening on mobile devices, this feature is essential for ensuring your emails look great on any screen size. The platform automatically adjusts your emails to fit various devices, so your subscribers always have a seamless experience, regardless of how they view your content.
Integrations with Third-Party Tools
Campaign Monitor integrates with a wide range of third-party applications, including CRM systems, e-commerce platforms, and analytics tools. This makes it easy to sync your email marketing efforts with your broader marketing strategy. Popular integrations include Salesforce, Shopify, and WordPress, ensuring that Campaign Monitor can fit into your existing workflow without disruption.

Integrations and Compatibility
Campaign Monitor offers seamless integrations with a wide variety of third-party applications and platforms, enhancing its compatibility with other tools in your marketing stack. This flexibility allows businesses to optimize their email marketing strategies and improve workflow efficiency. Whether you’re looking to integrate with your CRM, e-commerce platform, or analytics tools, Campaign Monitor provides robust options for smooth integration.
CRM Integrations
Campaign Monitor supports integration with several popular CRM systems, including Salesforce, HubSpot, and Zoho CRM. These integrations allow you to sync your customer data directly into Campaign Monitor, making it easier to segment your audience and send highly targeted campaigns based on customer behaviors and interactions. This ensures that your email marketing efforts are personalized and relevant, improving overall engagement and conversion rates.
E-Commerce Platform Integrations
Campaign Monitor integrates with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce. These integrations enable you to automatically sync your customer and order data, trigger automated campaigns based on customer actions (such as cart abandonment or purchase follow-ups), and track the performance of email campaigns on your e-commerce site. This tight integration can significantly improve your marketing automation and help increase sales and customer retention.
Analytics and Reporting Integrations
For businesses looking to dive deeper into their email campaign performance, Campaign Monitor integrates with analytics tools like Google Analytics and other data platforms. These integrations allow you to track detailed metrics such as website traffic, customer behavior, and ROI directly from your email campaigns. By linking these data sources, you can gain a comprehensive view of your marketing efforts and make data-driven decisions.
Social Media Integrations
Campaign Monitor makes it easy to integrate with social media platforms like Facebook and Twitter, allowing you to promote your email campaigns directly through these channels. You can automate social media posts that link to your latest email campaigns, or you can sync social media interactions to refine your email segmentation and targeting. This integration enables you to create a consistent brand experience across all digital channels.
Form Builder and Survey Integrations
Campaign Monitor also supports integration with form-building tools like Typeform and Wufoo. These integrations allow you to create custom forms that sync directly with your email list, making it easier to collect subscriber information, conduct surveys, or gather feedback. This can be particularly useful for growing your subscriber base or segmenting your audience based on interests and preferences.
Custom API Integrations
For businesses with unique needs or more complex systems, Campaign Monitor offers a powerful API that allows for custom integrations. This API can be used to connect with virtually any other platform, enabling you to tailor the email marketing experience to your specific requirements. Whether it’s for custom data syncing or complex workflows, the API provides full flexibility.

Customer Support and Resources
Campaign Monitor offers a variety of customer support options and resources to ensure that users can maximize the platform’s capabilities. Whether you are a new user or an experienced marketer, the support team and educational resources are designed to help you get the most out of your email marketing efforts.
24/7 Customer Support
Campaign Monitor provides 24/7 customer support via email and live chat, ensuring that assistance is always available when you need it. The support team is known for being responsive and knowledgeable, helping users troubleshoot issues, navigate features, and provide solutions to any technical challenges. For premium users, there is also priority support, which offers faster response times and access to dedicated support agents.
Help Center and Knowledge Base
The Campaign Monitor Help Center is a comprehensive resource that includes articles, tutorials, and step-by-step guides on how to use the platform. Whether you need assistance with setting up your first campaign or want to explore advanced automation features, the knowledge base covers a wide range of topics. This self-service option is available 24/7, allowing you to find answers to common questions and learn how to use the platform efficiently.
Video Tutorials and Webinars
For those who prefer visual learning, Campaign Monitor offers a library of video tutorials and webinars. These resources cover everything from the basics of email marketing to advanced campaign strategies. The video tutorials are easy to follow and provide practical demonstrations, making it easier for users to learn how to use different features and tools within the platform.
Community Forum
Campaign Monitor also has a community forum where users can connect, share experiences, and ask questions. The forum is a great place to find solutions to common problems, share tips, and learn from other marketers. The Campaign Monitor team actively participates in the forum, providing expert advice and ensuring that users can get the help they need.
Email Campaign Performance Resources
Campaign Monitor offers resources that help users improve the performance of their email campaigns. This includes articles on best practices, tips for increasing open rates and engagement, and strategies for A/B testing. These resources are designed to help users optimize their email marketing efforts and drive better results from their campaigns.
Onboarding and Account Setup Assistance
For new users, Campaign Monitor offers onboarding support to ensure a smooth start. During the onboarding process, users can get guidance on setting up their account, importing their email list, and creating their first campaign. This personalized support is particularly helpful for those who are new to email marketing or transitioning from another platform.
Pros and Cons of Campaign Monitor
Campaign Monitor is a powerful and versatile email marketing platform, but like any tool, it has both advantages and limitations. Below, we break down the key pros and cons of using Campaign Monitor, helping you decide if it’s the right choice for your business.
Pros of Campaign Monitor
User-Friendly Interface
Campaign Monitor is known for its easy-to-use interface. Whether you’re a beginner or an experienced marketer, the platform is intuitive, making it simple to create, manage, and optimize email campaigns. The drag-and-drop email builder is particularly popular, allowing you to design emails without any coding knowledge.
Advanced Automation Capabilities
Campaign Monitor excels in automation. The platform offers a wide range of automation features, including trigger-based emails, cart abandonment sequences, and customer journey mapping. These capabilities help you nurture leads and engage customers automatically, saving time while improving campaign effectiveness.
Powerful Analytics and Reporting
The platform offers robust analytics tools that allow you to track key metrics like open rates, click-through rates, bounce rates, and conversions. Detailed reports help you measure the success of your campaigns and optimize future efforts. The visual reports make it easy to understand your campaign performance and make data-driven decisions.
Flexible Pricing Plans
Campaign Monitor offers tiered pricing plans, allowing businesses of all sizes to find an option that fits their budget. The plans are based on the number of subscribers and the features you need, providing flexibility as your email marketing needs evolve.
Seamless Integrations
The platform integrates with a variety of third-party tools, including CRM systems (like Salesforce and HubSpot), e-commerce platforms (such as Shopify and WooCommerce), and analytics tools. These integrations allow you to sync customer data and automate workflows across your business, enhancing overall efficiency.
Cons of Campaign Monitor
Limited Customization in Templates
While Campaign Monitor offers a range of pre-designed templates, the customization options for these templates can be limited compared to some other platforms. Users who need full creative freedom may find the template customization a bit restrictive, especially when compared to other email marketing services that offer more flexibility in design.
Higher Pricing for Small Businesses
Although Campaign Monitor provides flexible pricing plans, its pricing can be on the higher side, especially for small businesses or startups with a limited budget. For those with large email lists or a need for advanced features, the cost can quickly add up.
Learning Curve for Advanced Features
While the platform is generally user-friendly, some of the more advanced features, such as automation workflows and segmentation, may require a learning curve. New users might find themselves spending some time getting used to these features, although the provided tutorials and customer support can help ease this process.
Limited A/B Testing Capabilities
Campaign Monitor’s A/B testing features are useful but not as robust as some competitors. For users who rely heavily on A/B testing to fine-tune their campaigns, Campaign Monitor may feel limited in terms of testing different email elements or in-depth audience segmentation for testing purposes.
No Free Plan
Unlike some competitors, Campaign Monitor does not offer a free plan, which could be a drawback for businesses just starting with email marketing. While there is a free trial, it expires after 30 days, which means new users need to commit to a paid plan to continue using the platform.
Comparison with Competitors
Campaign Monitor is a strong contender in the email marketing space, but how does it compare to other popular platforms? In this section, we’ll examine how Campaign Monitor stacks up against its main competitors, highlighting key differences in features, pricing, and usability.
Campaign Monitor vs Mailchimp
Mailchimp is one of the most popular email marketing platforms and often seen as a direct competitor to Campaign Monitor. While Mailchimp offers a free plan and is ideal for small businesses just starting out, Campaign Monitor tends to offer more advanced features when it comes to customization and automation. Mailchimp is also known for its extensive integrations and vast template library. However, Campaign Monitor excels in providing a more user-friendly design interface and powerful segmentation capabilities.
Campaign Monitor vs Constant Contact
Constant Contact and Campaign Monitor both offer excellent customer support and intuitive user interfaces. However, Constant Contact often appeals more to small businesses with simpler email marketing needs, as it has more affordable pricing for lower subscriber counts. On the other hand, Campaign Monitor provides advanced automation and segmentation features that are better suited for larger businesses or those looking for a more customizable experience.
Campaign Monitor vs ActiveCampaign
When comparing Campaign Monitor to ActiveCampaign, ActiveCampaign takes the lead in terms of automation and CRM functionalities. While both platforms offer strong email marketing features, ActiveCampaign is known for its highly advanced automation workflows, which are ideal for businesses with more complex marketing needs. Campaign Monitor, however, has a more straightforward and easy-to-navigate interface, making it a better choice for marketers who need simplicity without sacrificing key features.
Campaign Monitor vs GetResponse
GetResponse offers an all-in-one marketing solution with features like webinar hosting, CRM, and marketing automation, in addition to email marketing. Campaign Monitor focuses mainly on email marketing and does this exceptionally well. If you’re looking for a comprehensive marketing platform, GetResponse might be a better option. However, for users who only need advanced email marketing capabilities, Campaign Monitor delivers with better ease of use and a stronger emphasis on design and reporting.
Campaign Monitor vs Brevo
Formerly known as Sendinblue, Brevo competes with Campaign Monitor by offering email marketing features along with additional services such as SMS marketing and live chat. While Brevo is a more affordable option and offers a free plan, Campaign Monitor provides more powerful email automation and template design options. For businesses looking for more focused and higher-end email marketing features, Campaign Monitor tends to be a stronger choice.
This comparison of Campaign Monitor against its competitors shows that while the platform is a solid choice for many businesses, the best solution depends on your specific email marketing needs. Whether you prioritize ease of use, automation, advanced analytics, or integrations, each platform offers distinct advantages.
Conclusion
Campaign Monitor stands out as a robust and versatile email marketing platform with a user-friendly interface, powerful automation capabilities, and detailed analytics. It is a great choice for businesses of all sizes, especially those looking for a tool to create professional email campaigns, automate marketing processes, and gain insights into campaign performance. The platform’s flexibility with pricing plans and integrations with third-party tools also make it an appealing option for businesses aiming to streamline their marketing efforts.
However, it’s important to consider the limitations, such as the cost for smaller businesses, limited template customization options, and a steeper learning curve for more advanced features. Campaign Monitor may not be the best fit for businesses that need extensive A/B testing or those looking for a free plan.
Ultimately, if you value ease of use, automation, and integrations, Campaign Monitor could be a valuable addition to your marketing toolkit. Weighing the pros and cons carefully will help you decide if it’s the right choice for your email marketing needs.